Comments for Online Marketing ROI http://www.measurement.com/Online_Marketing Measuring PPC and SEO Return On Investment Fri, 15 Aug 2008 19:49:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by Lubov Mazur http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-193 Lubov Mazur Fri, 15 Aug 2008 19:49:03 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-193 I bought a Prius in mid September 2006 with a deadline at the end of the month for a tax credit and HOV stickers. I would take any light color package #2. I was told there was a two month wait at minimum. I called every dealer in the SF Bay Area to get on their waiting lists. Then I found out that the only way to be taken seriously was to put down a $500 deposit, so I called them all back. Four required a deposit. I used a credit card so that I would have the force of a bank backing me up if it went bad. One dealer told me the deposit was non-refundable: off my list. Berkeley Toyota asked if I were on any other waiting list and refused to put me on theirs if I were. Thinking it was bad strategy, I passed them by, but they called me three times trying to sell me the same fully loaded black Prius for $15,0000 over the base price. Concord Toyota (no deposit)called within the week and held the car on my word until I could get there the next morning. They completed the registration promptly and handed me the plates so I could go to the city to apply for the HOV stickers and transponder. They were courteous and honest. The entire transaction took about an hour. As for Berkeley Toyota, the sales staff was deceptive and annoying. I would call them weasels but that would be a mean thing to say about a useful animal that keeps the rodent population down. I bought a Prius in mid September 2006 with a deadline at the end of the month for a tax credit and HOV stickers. I would take any light color package #2. I was told there was a two month wait at minimum. I called every dealer in the SF Bay Area to get on their waiting lists. Then I found out that the only way to be taken seriously was to put down a $500 deposit, so I called them all back. Four required a deposit. I used a credit card so that I would have the force of a bank backing me up if it went bad. One dealer told me the deposit was non-refundable: off my list. Berkeley Toyota asked if I were on any other waiting list and refused to put me on theirs if I were. Thinking it was bad strategy, I passed them by, but they called me three times trying to sell me the same fully loaded black Prius for $15,0000 over the base price.
Concord Toyota (no deposit)called within the week and held the car on my word until I could get there the next morning. They completed the registration promptly and handed me the plates so I could go to the city to apply for the HOV stickers and transponder. They were courteous and honest. The entire transaction took about an hour.
As for Berkeley Toyota, the sales staff was deceptive and annoying. I would call them weasels but that would be a mean thing to say about a useful animal that keeps the rodent population down.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by james http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-195 james Fri, 15 Aug 2008 02:11:25 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-195 This is the first website I've ever read top to bottom. I loved it. I especially like the part where Javier busted back like Jason Mewes. Then Jesus dropped-by, man, this site's got it all. Terrific work, everybody! This is the first website I’ve ever read top to bottom. I loved it. I especially like the part where Javier busted back like Jason Mewes. Then Jesus dropped-by, man, this site’s got it all. Terrific work, everybody!

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by Jesus http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-44 Jesus Sat, 28 Jun 2008 17:47:50 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-44 If you step outside the situation, I think you would realize that your wife and you had a huge attitude going into the situation. Stop complaining and man up. If you step outside the situation, I think you would realize that your wife and you had a huge attitude going into the situation. Stop complaining and man up.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by LOCKED& LOADED http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-172 LOCKED& LOADED Sun, 25 May 2008 10:04:51 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-172 After reading the comments posted on this site I will not buy a car from Toyota of Berkeley nor Toyota of Marin. And for the poor pathetic Toyota employees both past and present, sales persons who dare be so critical of consumers as they the consumers spend their money, go to hell. Kevin your an idiot if you believe that the first car was sold. George Steinberg my god what kind of a left leaning pathetic liberal are you. Did you say walk all over george when your mother passed you through her legs. Now lets pay careful attention to the name of the car salesman. Enough said. After reading the comments posted on this site I will not buy a car from Toyota of Berkeley nor Toyota of Marin. And for the poor pathetic Toyota employees both past and present, sales persons who dare be so critical of consumers as they the consumers spend their money, go to hell. Kevin your an idiot if you believe that the first car was sold. George Steinberg my god what kind of a left leaning pathetic liberal are you. Did you say walk all over george when your mother passed you through her legs. Now lets pay careful attention to the name of the car salesman. Enough said.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by RDF http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-47 RDF Wed, 23 Apr 2008 13:01:03 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-47 Toyota of Lewisville Texas refused to sell us a car after mutilple lies and an agreed to price. We were in the finance area and when believing they would not get a good survey walked out of the room. GM said he would call Monday 4/21 but never did. The way were talked too and bullied by one guy on the trade was amazing. The lack of integrity was overwhelming from top to bottom. The internet salesman made a bad deal for them and then they stuck it to us. Left with my son in tears. After talking with the GM we agreed to not fill out or give excellent on the rating but he refused the deal. With Toyota's policy of "respect for people" we were blown away about the lack of professionalism and integrity. We ended up buying from Toyota of Plano (Texas) and it was a great experience. Beware of Toyota of Lewisville. They are not people of integrity. Toyota of Lewisville Texas refused to sell us a car after mutilple lies and an agreed to price. We were in the finance area and when believing they would not get a good survey walked out of the room. GM said he would call Monday 4/21 but never did. The way were talked too and bullied by one guy on the trade was amazing. The lack of integrity was overwhelming from top to bottom. The internet salesman made a bad deal for them and then they stuck it to us. Left with my son in tears. After talking with the GM we agreed to not fill out or give excellent on the rating but he refused the deal. With Toyota’s policy of “respect for people” we were blown away about the lack of professionalism and integrity. We ended up buying from Toyota of Plano (Texas) and it was a great experience. Beware of Toyota of Lewisville. They are not people of integrity.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by Red Hot over Highlander http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-46 Red Hot over Highlander Mon, 21 Apr 2008 19:45:20 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-46 I find this story interesting! I did all my homework on-line like you are supposed to, I found a Highlander at Toyota of Berkeley. The price was pretty good, so I called and spoke with Javier Rios. I satrted by asking if the vehicle in question was still available, and it was. I specifically asked him if the price $21.2K was negotiable, he told me absolutely. When I asked him to tell me what to expect including taxes and all associated charges I was told that he wasn't allowed to tell me numbers over the phone. I explained that I live about 100 mi from the dealership and would prefer to be given the opportunity to review the information to prevent wasting his time or mine. Javier assured me that they were ready to see the car go and were eager to negotiate. I asked Javier how late he would be in that day and he said 7pm. By the time I got off work I knew that I wouldn't be able to get there before he left for the day, so we made arrangements to meet Saturday, or possibly as early as Friday. My family went to Toyota of Berkeley on Friday evening and test drove the Highlander, this is when Javier notified me that the price was magically non-negotiable. I asked what changed he said "We were originally selling the vehicle for $24.9K, we just put it on sale this week for $21.2K. When I first talked to you it was my day off and I had no way of knowing about the new sale price." (Guess he forgot about telling me that he would be there until 7pm) If someone can't be honest about the price than how am I supposed to trust him to be honest about how mechanically sound the vehicle truly is. Everyone understands the dealership needs to make money, yet they shouldn't be shady as an ends to that means. If you are offering a fair deal it should stand on it's own. Allow people to make an informed decision without all the smoke and mirrors. I find this story interesting! I did all my homework on-line like you are supposed to, I found a Highlander at Toyota of Berkeley. The price was pretty good, so I called and spoke with Javier Rios. I satrted by asking if the vehicle in question was still available, and it was. I specifically asked him if the price $21.2K was negotiable, he told me absolutely. When I asked him to tell me what to expect including taxes and all associated charges I was told that he wasn’t allowed to tell me numbers over the phone. I explained that I live about 100 mi from the dealership and would prefer to be given the opportunity to review the information to prevent wasting his time or mine. Javier assured me that they were ready to see the car go and were eager to negotiate. I asked Javier how late he would be in that day and he said 7pm. By the time I got off work I knew that I wouldn’t be able to get there before he left for the day, so we made arrangements to meet Saturday, or possibly as early as Friday. My family went to Toyota of Berkeley on Friday evening and test drove the Highlander, this is when Javier notified me that the price was magically non-negotiable. I asked what changed he said “We were originally selling the vehicle for $24.9K, we just put it on sale this week for $21.2K. When I first talked to you it was my day off and I had no way of knowing about the new sale price.” (Guess he forgot about telling me that he would be there until 7pm) If someone can’t be honest about the price than how am I supposed to trust him to be honest about how mechanically sound the vehicle truly is. Everyone understands the dealership needs to make money, yet they shouldn’t be shady as an ends to that means. If you are offering a fair deal it should stand on it’s own. Allow people to make an informed decision without all the smoke and mirrors.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by TJ http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-45 TJ Sun, 20 Apr 2008 21:23:29 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-45 BUYERS BEWARE!!!!!! DON'T TRUST TOYOTA OF BERKELEY!!! I purchased a used car from Toyota of Berkeley that they claimed was "certified". After the purchased I asked them for a copy of the inspection report for my records. They not only wouldn't give me a copy, they wouldn't even show it to me. I then took my "certified" car to my local mechanic just to have him give me some reassurance that the car indeed was good. He told me it needed new brakes, the drive belts were cracked, the water pump was leaking, the transmission fluid was black and it looked like it had been in an accident. Now I know why they didn't want to show me the inspection. BUYERS BEWARE!!!!!! DON’T TRUST TOYOTA OF BERKELEY!!! I purchased a used car from Toyota of Berkeley that they claimed was “certified”. After the purchased I asked them for a copy of the inspection report for my records. They not only wouldn’t give me a copy, they wouldn’t even show it to me. I then took my “certified” car to my local mechanic just to have him give me some reassurance that the car indeed was good. He told me it needed new brakes, the drive belts were cracked, the water pump was leaking, the transmission fluid was black and it looked like it had been in an accident. Now I know why they didn’t want to show me the inspection.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by AnsweringMachine http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-43 AnsweringMachine Mon, 31 Mar 2008 20:55:33 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-43 Well... more than a year later we run into a similar bad experience. We went to Toyota Marin because a friend told us their service was great. BIG MISTAKE! First of all we call in advance to setup an appointment and give them time to have the car ready, it didn't happen. Also, the sales person was not friendly at all, it was like she was doing us a favor, when in fact is the other way around. Obviously, we didn't like the experience there and we finally left, but almost one month later we are still receiving calls from that sales person at Toyota Marin (I am pretty sure her name is Anne) insisting in doing business with them, we got a car somewhere else and we have told them this, but it looks like they don't understand English at Toyota Marin when we asked them to stop calling us. Just don't go there, avoid the whole nightmare and take your business somewhere else. So great we didn't end up doing business with Toyota Marin. Well… more than a year later we run into a similar bad experience.
We went to Toyota Marin because a friend told us their service was great. BIG MISTAKE! First of all we call in advance to setup an appointment and give them time to have the car ready, it didn’t happen. Also, the sales person was not friendly at all, it was like she was doing us a favor, when in fact is the other way around. Obviously, we didn’t like the experience there and we finally left, but almost one month later we are still receiving calls from that sales person at Toyota Marin (I am pretty sure her name is Anne) insisting in doing business with them, we got a car somewhere else and we have told them this, but it looks like they don’t understand English at Toyota Marin when we asked them to stop calling us. Just don’t go there, avoid the whole nightmare and take your business somewhere else. So great we didn’t end up doing business with Toyota Marin.

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by GladIDontSellCarsAnymore http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-42 GladIDontSellCarsAnymore Sun, 30 Mar 2008 01:16:50 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-42 I wonder how pissed Berkely toyota is right now about this post being #2 on Google.. Haha! I was a car salesman for Toyota of Richardson at one point in my life... and part of our phone script was to get a potential customer in the door no matter what. Grey Prius Package #5? Ya.. we got that bad boy right here. I'm looking at it. You'll be hear at 4pm? Great, can't wait to meet ya. Hi nice to meet ya. About that Prius... yeeeeah.. we just sold it. But I have this FlexFuel Tahoe that gets pretty good gas mileage. How bout a test drive? I wonder how pissed Berkely toyota is right now about this post being #2 on Google..

Haha!

I was a car salesman for Toyota of Richardson at one point in my life… and part of our phone script was to get a potential customer in the door no matter what.

Grey Prius Package #5? Ya.. we got that bad boy right here. I’m looking at it. You’ll be hear at 4pm? Great, can’t wait to meet ya.

Hi nice to meet ya. About that Prius… yeeeeah.. we just sold it. But I have this FlexFuel Tahoe that gets pretty good gas mileage. How bout a test drive?

]]> Comment on Berkeley Toyota Caught Lying – Refuses To Sell Couple A Car by Josh http://www.measurement.com/Online_Marketing/berkeley-toyota-sucks/comment-page-1#comment-41 Josh Sat, 22 Mar 2008 22:19:59 +0000 http://www.measurement.com/Online_Marketing/?p=10#comment-41 It does not surprise me that this dealership uses these types of tactic, after all it is run by a man (Tim Southwick) who uses Meth and frequents prostitutes. It does not surprise me that this dealership uses these types of tactic, after all it is run by a man (Tim Southwick) who uses Meth and frequents prostitutes.

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